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During the design process for Macintosh circuit boards, Steve Jobs said:

“I want it to be as beautiful as possible, even if it’s inside the box. A great carpenter isn’t going to use lousy wood for the back of a cabinet, even though nobody’s going to see it.”

Years later in an interview about the Macintosh, he also said:

“When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.”

Jobs’ perfection for design was apparent not only for the computer itself, but also for the box that would contain it. Even though the box was going to be thrown in the trash after the consumer opened it, Jobs and the Mac team went through dozens of iterations to perfect the packaging.

Inside and out, designed mattered.

I never thought I’d think of that at a pizza joint.

Fewer things in life are as uneventful as pizza boxes. Most are square or are versions of rectangles. Color schemes and patterns are not inherent, only used to distinguish one box from that of a competitor. Even more so than a personal computer, a pizza box almost evaporates after it is opened, an afterthought that rarely ever rivals its contents. College dorm rooms do not judge pizzas by the boxes; it’s what’s inside that counts.

But people do judge books by their covers.

& Pizza’s new box design is not particularly breathtaking. In fact, I prefer the company’s previous version – clear, simple, spacious, yet bold. The shape of the box was oddly addictive, an elongated rectangle that looks as if it should house a keyboard, not a freshly baked gourmet pie. Not only that, they company created an advertising campaign of sorts using its name – “You & Pizza,” “Love & Pizza.”

The new design maintains the rectangular shape, but all else has changed. Retaining its black and white theme, black lines run through jaggedly. Angular yet not intrusive. The “&” symbol is centerfold, yet not as profound, being at the epicenter of the stripe orgy. The great disappointment, however, is the “Dupont South Now Open” advertisement. Where the company’s first box impressed with simplicity, shout outs to a new store are the ultimate blemish. No more clarity, simplicity.

But why am I writing about this box. Why am I daringly quoting Steve Jobs at the head of this piece.

Because someone gave a shit to design a pizza box. Someone decided to put thought into a pizza box, to spend time and resources. Someone cared. About the box.

My reality has not been distorted. For a pizza company, the content – a.k.a. the pizza – matters most, and & Pizza makes tasty pies. But what sets the company apart from a number of would-be competitors is its attention to detail. The willingness to consider the subtleties of the pizza-eating experience is under appreciated. The experience starts in the line, with the menu, with the counter tops, with the stools and chairs. From start to finish, you are eating a brand.

You eat the box as much as the pizza itself.

Design matters.

The “Profiles” features in The New Yorker are some of the most inspirational, thought-provoking pieces of writing one could read on otherwise unproductive, stifling commutes on the subway. In a recent feature, Jony Ive, senior vice-president of design at Apple, alludes to the German designer Dieter Rams as a source of inspiration. To quote the article:

“In Rams’s formulation, a new object should be innovative, useful, aesthetic, understandable, unobtrusive, honest, long-lasting, thorough, and environmentally friendly, and feature ‘as little design as possible.'”

While this is certainly applicable to Apple and its immensely profitable products, that last bit is profoundly gospel-like – as little design as possible. Now, more than ever, when coffee roasters and cafes are investing more time, energy, and money into designing and operating coffee shops of varying appearances, “cafe design” has become a cornerstone topic. (As a footnote, you can read my interview with Brian Jones of Dear Coffee I Love you, here.)

Less is more. Design is most effective when it whispers. Shouting, while eye-grabbing for fleeting moments, is distracting to the ultimate experience of enjoying a tasty cup of coffee.

Peregrine Espresso, in the Eastern Market neighborhood in DC, embodies this ideal. I have heard of Peregrine’s impressive selection of impeccably (in-house) roasted beans, and the masterful orchestration of its baristas. All true. The natural sun-dried Yirgacheffe I tried that day, from the Idido farm, was immaculate. With hints of Concord grape and strawberry jam, the cup was balanced with just enough acidity.

Compared to the flashy flavors of its coffees, the cafe itself is very understated. No Scandinavian furniture, no fancy lighting, no multi-colored chalk drawings sprawled about. Space is a premium. Yet the cafe is profound. Peregrine’s logo, re-created on one wall, is symbolized with a shade of the color green; that green theme is subconsciously reminded throughout the cafe, to the point where it goes unnoticed until the second or third glance. The place does not shout “hipster.” It is clean-cut, minimal, where you have just the essentials – bar, brewing gear, pastry/coffee display, tables, chairs. Not much else.

On a rather unassuming Wednesday afternoon, the cafe was bustling. Patrons order, chat, drink, chat some more. Some stay, some leave. A cafe carrying out its essential functions is a beautiful thing. Serve great coffee, provide an inviting space, highlight your brand quietly in design, but powerfully in taste.

Specialty coffee, in recent years, has attracted (unwillingly, and unintentionally, maybe) a pretentious side. While in line at Peregrine, I overheard an interesting exchange between a patron and a barista.

“Could you grind this bag for an AeroPress, and this bag for a Bialetti?”

Perfectly legitimate request, until you think it through. The AeroPress and Bialetti are both excellence brewing contraptions. But getting freshly roasted specialty coffee pre-grinded – by the bag – defeats the purpose of buying specialty coffee or brewing with varying devices. Brewing devices exist to highlight different angles and flavor profiles in a batch of coffee. The lone fact that you are brewing using an AeroPress or Bialetti has little value in itself. It almost seems as if saying “I brew with an AeroPress” automatically places one in the class of coffee connoisseur. It does not.

It does not take a major stretch in imagination to think that coffee – although perfectly sourced, processed, and roasted – that was ground three, five, seven days prior, is not the same coffee. It loses aroma and essential oils that are so vital to highlighting the coffee’s flavors. The AeroPress and Bialetti are not flavor injectors; they are mere tools to enhance what the beans already possess.

There is no room for pretentiousness in coffee. While the science behind cultivating, picking, processing, roasting, and brewing coffee is undeniable, enjoying coffee is simple, as simple as things get. In this regard, coffee’s magnetic attraction to design is irreversible. Contraptions, cafes, brands – they are there but not there. Getting out of the way for the coffee in the cup to shine is hard to execute but essential to sustainable success.

Peregrine would have Rams’ approval. Aesthetic beauty is best exemplified through unobtrusive, honest design. And design is best exemplified when there is as little design as possible.

Design is not foreign or alien. It is most effective when it is the opposite: intimate. But one could argue good design is roving or migratory, in that it is never the overwhelming statue in the middle of the room. Rather, it is a steady, constant current, drifting through the core. According to Peregrine, its name is defined, fittingly, as follows:

Peregrine (per’e-grin,-gren)
1. Foreign; alien.
2. Roving/wandering; migratory

[Middle English, from Old French, from Medieval Latin peregrïnus, wandering, pilgrim, from Latin, foreigner, from pereger, being abroad]

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